Email Marketing Templates SaaS Customer Success

Customer Success

Customer Success (Long-Term Sequence)

Helping your customers succeed lowers churn and improves your recurring revenue. Emails can keep your users improving over time.

Below is one email that you can tailor to each feature of your product(s) to show users how they can get every benefit of your tools.

1. Benefit Feature Use Case Email

Subject Line: How to {Insert feature}

Hi {{subscriber.first_name}},

You may have been exploring through the {Product name} features and found {Feature name}.

We wanted to show you exactly how this feature can:

  1. {First feature use/benefit}
  2. {Second feature use/benefit}
  3. {Third feature use/benefit}

Just {Insert CTA. I.e. Watch the video, click to read the full tutorial, etc..}


{{Your Name}}

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