Easily edit and add articles to walk your customers through products and services.
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Little details about your products can stall users.
If they have too much trouble, they'll contact support, or even leave.
Easily create tutorial articles explaining how to use all of the features your products have to offer.
when your customers have an issue, a searchable knowledge base can deliver the right information for "just in time" learning.
Stop having support answer common questions about your products and services. Quickly create and publish content that your current customers can easily find.
The content editor right within the ap is easy to use and made to function like many other popular editors.
Articles can be saved as drafts to come back and edit later. Once completed, posts can be published and go live immediately.
All articles can be organized into categories and are made searchable so customers can type in keywords to quickly relevant posts.
Have tutorials and answers for all of the common questions asked by your customers.
Everything your products and services do explained in bitesized chunks that can be quickly found.
Create the articles to educate your users and arm your support reps with ready made answers.
Create new articles and save drafts for easy keeping until you are ready to hit publish.
Once articles are published, they'll be indexed in the knowledge base adn searchable by users.
Seperate articles into sections based on different stages, features or any other cateogry type for easy finding.
Place a simple rating widget at the bottom of your articles to receive feedback to improve the helpfulness of content.
Gist is constantly providing features that I never knew could be useful for my business.Read full review
For sure the Live Chat, Knowledge Base, Scheduling the meeting, Email Marketing and the UI of the Live Chat is amazing. The Dashboard is so easy to use. I also do like that Gist is always bringing new features to the... Read full review
Great tool for managing contacts and much more. In-app messaging system with calendar integration for scheduling meetings makes setting up calls a breeze. We can also directly send knowledge base articles from within the... Read full review
Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation. Now.. I only use Gist. I... Read full review
The integration of all the features is killer. Contacts, leads, marketing emails, automation emails, knowledge base, all tie together really well. The UI is nicely laid out and easy to use. As is the APPI, if you need to dive that deep. Well... Read full review
I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct Messages in a single location. Gist aggregates all... Read full review