Talk to the right people in the right place, at the right time – on your website and inside of your store. Quickly tell each visitor about deals and offers you have going on.
You can see where they are, listen to what they want to see and lead them right through checkout. Gist lets you do this at scale.
Have a highly-customized bot on your site when reps aren’t available. At every moment of the day, bots can find out what your visitors are shopping for and take them there.
Use bots to field questions on important site locations like the checkout or even try to add on items.
Increase sales by sending each lead a hand-crafted email campaign. Stop sending the same email to all of your customers.
Trigger emails and drip campaigns automatically using interactions and behaviors of your users. Guide each visitor on a personalized path to purchase, decreasing abandoned carts.
Save time and scale growth by automating repetitive tasks. Apply tags, create user segments, send targeted drip campaigns, and more based on rules that you decide.
New visual workflows allow a simple way to craft personalized, automated journeys for every visitor and customer in your store.
Improve retention and handle customer issues as soon as they arise. And allow support staff to better communicate using an intuitive support system fully linked to live chat functionality.
Prioritize and organize incoming tickets to quickly handle returns, apply refunds and take care of the customer.
Reduce the overall support burden with a fully-searchable backlog of articles explaining every little detail of your shop and buying processes.
Give support reps the quick resources they need to better handle repetitive requests from customers.
Learn about your best customers, hottest leads, and biggest fans by automatically tracking their every interaction. See every interaction with your website, emails, or in your app.
Identify growth opportunities by understanding each customer’s journey with instant, retroactive insights.
Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.
Seamlessly join your email broadcasts and campaigns to your forms to send highly personalized emails immediately to your new subscribers.
Notify visitors of current sales and deals, when carts have been updated and when other achievements have been reached.
Send deals on specific products or special offers to keep your solution at the top of their mind.
Use email sales outreach along with your marketing to drive traffic to your shop and increase revenue.
Automatically send personalized emails to your ideal users and get the conversation started.
A lightweight tool to keep track of all of your best customers. Link the power of email marketing and automation up to a CRM to get a 360° view of your business.
Better understand and score leads while sharing it with your entire sales and marketing team.
Love the wide variety of tools in the app that helps my business in many ways. Love the chat feature, bots, marketing automation and booking meetings the most!Read full review
Ability to add live chat and assign to teammates is very nice and access from a mobile device; furthermore chat assistants help in a lot of ways - my clients love this personalized touch of having a chat prompt on... Read full review
I really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they... Read full review
Love the updated interface and ease of installing on WordPress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows,... Read full review
Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation. Now.. I only use Gist. I... Read full review
For sure the Live Chat, Knowledge Base, Scheduling the meeting, Email Marketing and the UI of the Live Chat is amazing. The Dashboard is so easy to use. I also do like that Gist is always bringing new features to the... Read full review