Chat with leads right when they’re most engaged and win more customers.
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Why make them fill out a contact form or send an email and wait for your team to respond?
Talk to people right when they’re on your website, answer their questions instantly, and close more deals
GistBot prequalifies leads and books meetings 24/7 for your sales team so they can connect with those who are most likely to buy.
Route your best leads to your BDR team even when you are offline GistBot captures lead info and qualifies them based on questions that you decide, and auto assigns to the right person
Stop losing leads when your team is offline. Let GistBot automatically schedule meetings with your leads from the times you have available.
Brand live chat your way by matching its Color and style to make it a seamless part of your site or app.
Make live chat a fun experience with typing indicators, read receipts, GIFs and emojis.
Make your visitors and customers feel right at home by making the chat messenger speak in their language.
Collaborate together and respond to customer conversations as a team from a unified team inbox to delight your customers faster and better.
Automatically assign conversations to the right team or teammates based on user profile or assign equally among available teammates using round robin assignment.
Organize conversations using open/close statuses and tags so you can easily filter and find old conversations for later reference
Loop in experts from across teams with private notes, work with them behind the scenes, and close conversations
Push leads to GistBot, or ask for feedback, or offer help when they are stuck by setting up targeted messages sent automatically based on the rules that you set.
Enhance user experience with online status, read receipts, and typing indicators.
Alert customers and visitors instantly with web and sound notifications whenever you message them.
No more losing support tickets in your inbox. Have your whole team help out with a unified inbox.
Talk to your customers on the go with Gist’s mobile apps.
Reply to common questions faster with canned, personalized replies.
Connect with over 750 apps through Zapier. See what you can do on our Zapier page.
We use Gist for everyday support with both our existing clients (through our web app) and with our potential clients (through our website). We tackle anything from tech issues, to lead generation, to answering product questions our users may have in the early stages. We also use it to communicate with users on a regular basis.
Anca Pop, SocialBee
We started to use Gist a couple years ago, when they used to be called ConvertFox. When they started the tool it was possible to notice some hiccups, but team started to upgrade it, and release a lot of new features.... Read full review
If you are looking to improve your customer service, then you definitely want to check Gist. Their all-in-one tool has live chat, email marketing, knowledgebase, meetings, sales process automation and lead capture forms. Their tools also... Read full review
Unique contact list, with customizable attributes
Chatbox easy to integrate on WordPress
Forms and mailings featuresRead full review
There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tagRead full review
I primarily purchased Gist for live chat, and it does that really well. The chat interface is clear, simple and great looking for the end user and makes chat management really straightforward for the organisation. What was a real bonus for me is... Read full review
The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation... Read full review