Why make them fill out a contact form or send an email and wait for your team to respond?
Talk to people right when they’re on your website, answer their questions instantly, and close more deals
GistBot prequalifies leads and books meetings 24/7 for your sales team so they can connect with those who are most likely to buy.
Route your best leads to your BDR team even when you are offline GistBot captures lead info and qualifies them based on questions that you decide, and auto assigns to the right person
Stop losing leads when your team is offline. Let GistBot automatically schedule meetings with your leads from the times you have available.
Brand live chat your way by matching its Color and style to make it a seamless part of your site or app.
Make live chat a fun experience with typing indicators, read receipts, GIFs and emojis.
Make your visitors and customers feel right at home by making the chat messenger speak in their language.
Collaborate together and respond to customer conversations as a team from a unified team inbox to delight your customers faster and better.
Automatically assign conversations to the right team or teammates based on user profile or assign equally among available teammates using round robin assignment.
Organize conversations using open/close statuses and tags so you can easily filter and find old conversations for later reference
Loop in experts from across teams with private notes, work with them behind the scenes, and close conversations
Push leads to GistBot, or ask for feedback, or offer help when they are stuck by setting up targeted messages sent automatically based on the rules that you set.
Enhance user experience with online status, read receipts, and typing indicators.
Alert customers and visitors instantly with web and sound notifications whenever you message them.
No more losing support tickets in your inbox. Have your whole team help out with a unified inbox.
Talk to your customers on the go with Gist’s mobile apps.
Reply to common questions faster with canned, personalized replies.
Connect with over 750 apps through Zapier. See what you can do on our Zapier page.
We use Gist for everyday support with both our existing clients (through our web app) and with our potential clients (through our website). We tackle anything from tech issues, to lead generation, to answering product questions our users may have in the early stages. We also use it to communicate with users on a regular basis.
Anca Pop, SocialBee
We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well.Read full review
Love the chat feature. Everything works well, notifications are reliable, works great!Read full review
That they develop the tool steadily. The support is amazing. If there is any problem, they try to help as best as they can. I’m very impressed by how the tool developed since I got it.Read full review
I like how I can target specific people on my email list. Just because they're on my list doesn't mean that they'll get an email. I can send email to particular tags so that as I add new tags, I can target emails to... Read full review
I love how easy GIST was to set up and the features that are continually being added on. Being an early adopter of digital marketing products, it's hard to find ones that continue to deliver on their promises to... Read full review
Ability to add live chat and assign to teammates is very nice and access from a mobile device; furthermore chat assistants help in a lot of ways - my clients love this personalized touch of having a chat prompt on... Read full review