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Featured Post

How to Build an Email List in 2022

Everything you need to start and grow an email list this year!
Jitta Raghavender Rao Jitta Raghavender Rao
Marketing
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Self-Service best practices, tools and tips to level up your customer service

Jitta Raghavender Rao Jitta Raghavender Rao
Support
Customer service teams
The Importance of Self-Service Self-service has become an invaluable tool for businesses that customers want to use. A recent survey found that 75% of customers want the convenience of a self-serve option, and 67% say they prefer a self-serve option to speaking with a live…
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SaaS Link Building Guide: 9 Tips To Growing Your SaaS Marketing

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing
Link building
Is link building important? Simply put, without it, your marketing strategy doesn’t exist. When it comes to SaaS marketing, a proper approach to link building is even more important than for regular product promotion. When you are selling services, not products, you need to boost…
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8 Email Personalization Techniques to Improve Your Next Email Campaign

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing
8 email personalization techniques
Read our guide to learn how you can use email personalization to improve open rates, increase customer satisfaction, and grow your business’ revenue.
Read More

What is Customer Support in 2022: A Guide to Modern Customer Support

Boris Mustapic Boris Mustapic
Support
Defining Customer Support in 2020
Recent years have seen the evolution of customer support from a cost center to a critical component of both sales and marketing.  Companies have come to understand the true importance of customer support and the necessity of being available to customers through multiple channels around…
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5 Advanced Tactics to Grow Your Email List Using Popups

Gal Dubinski Gal Dubinski
Marketing
As competition in the digital world continues to intensify, more and more businesses make use of advanced tactics to build their audience database and leverage on it to boost their sales. However, due to a handful of inevitable reasons, did you know that your email…
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7 Easy Ways to Write Great Customer Service Emails

Jitta Raghavender Rao Jitta Raghavender Rao
Support
customer service emails
Whether you’re running a business, working for a business, or working for yourself, customer service emails become part of everyday life. It’s human nature to make trip up sometimes, and occasionally you might make a harmless blunder – like forgetting an attachment or addressing someone…
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Announcing Our Integration With Segment

Jitta Raghavender Rao Jitta Raghavender Rao
Behind the Scenes
It’s here! I’m super pleased to announce our newest integration with Segment – the best way to collect, centralize, and deliver your customer data. If you’re one of the tens of thousands of Segment customers, we don’t need to tell you how this opens up…
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15 Content Marketing Examples To Level Up Your Content Marketing Game

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing
Content Marketing Examples
Have you seen recent content marketing examples that have made you sit up and take notice? Wish you had taken a note of it to emulate that campaign’s success for your company? In this article, I aim to share the best content marketing examples from…
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8 Email Personalization Techniques to Improve Your Next Email Campaign

Boris Mustapic Boris Mustapic
Marketing
8 email personalization techniques
Read our guide to learn how you can use email personalization to improve open rates, increase customer satisfaction, and grow your business’ revenue.
Read More

8 Benefits of Using Live Chat on Your Website

Boris Mustapic Boris Mustapic
Support
live chat
Read this post to find out about the top eight benefits of live chat and learn why live chat support is a necessity for today’s businesses.
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