Read this post to find out about the top eight benefits of live chat and learn why live chat support is a necessity for today’s businesses. Read More

Email personalization is key to improving email marketing ROI. Check out this post to find out why it’s crucial to personalize email communication. Read More

Read this post to learn about the best marketing strategies you can use to acquire more customers, generate sales, and grow your business’ revenue. Read More

Video content continues to prove to be a fantastic marketing asset across all niches. Every year, more and more businesses decide to jump into the video marketing game, and for excellent reasons if the numbers are to be believed . However, having a video campaign… Read More

A while back, Gist’s support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times — and even fewer tickets for the amount of traffic we… Read More

Marketing automations. Workflow builders. Automation “recipes”. Visual workflows. The market hasn’t come up with a sturdy, standard definition for the process of building your marketing, sale and support automations in a visual way. But what is somewhat standardized are the components of marketing automation. We’ll… Read More

Not every aspect of sales is fun. Following-up is one of those things that every salesperson knows they need to do, like admin. And like updating the CRM, most of us don’t find this very enjoyable. Let’s stop and think why that is, for a… Read More

Every business out there has at some point tried out different customer acquisition strategies with the goal of growing the business. However, if you focus all your efforts on finding new clients and not on maintaining previous clients, your business and brand will struggle to grow…. Read More

You’ve probably read it many times before. You might even be tired of hearing this, too. Content is king. It’s the future of marketing. It’s that link that connects a business and its target audience in a relevant, meaningful way. If done properly, it can… Read More

Software as a Service (SaaS) is a form of software delivery where a customer subscribes to a centrally hosted version of the software, instead of buying the entire software and installing it locally. Most of the end-users across the globe favor SaaS for communication and… Read More