Gist provides endless ways of interacting with customers. I can chat and email with them, track their usage on my site, qualify them, add tags and other profile information, and so much more. There is even an awesome... Read full review

Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.

Being able to schedule emails anytime and to communicate through my chat widget with new clients.