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Featured Post

7 Easy Ways to Write Great Customer Service Emails

Josh Slone Josh Slone July 14, 2020
Support
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7 Easy Ways to Write Great Customer Service Emails

Josh Slone Josh Slone July 14, 2020
Support
customer service emails
Whether you’re running a business, working for a business, or working for yourself, customer service emails become part of everyday life. It’s human nature to make trip up sometimes, and occasionally you might make a harmless blunder – like forgetting an attachment or addressing someone…
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8 Benefits of Using Live Chat on Your Website

Boris Mustapic Boris Mustapic December 18, 2019
Support
live chat
Read this post to find out about the top eight benefits of live chat and learn why live chat support is a necessity for today’s businesses.
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Introducing Reports! And How Gist Improved Our Customer Support [By 750%]

Josh Slone Josh Slone November 6, 2019
Support
improve customer service
A while back, Gist’s support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times — and even fewer tickets for the amount of traffic we…
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7 Workflow Automations Every Business Needs (10 min or less to set up)

Josh Slone Josh Slone October 24, 2019
Marketing Sales Support
Marketing automations. Workflow builders. Automation “recipes”. Visual workflows. The market hasn’t come up with a sturdy, standard definition for the process of building your marketing, sale and support automations in a visual way. But what is somewhat standardized are the components of marketing automation. We’ll…
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Live Chat For Conversion: The age-old secret to improve your site performance

Gael Breton Gael Breton October 2, 2019
Marketing Support
Live Chat
It’s the age of instant gratification. Customers want solutions to their problems pronto, and they don’t necessarily want to speak to a human advisor to get them. Over 30% of consumers expect to see live chat functionality on a company’s website. That number continues to…
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How E-Commerce (Like Yours) Companies Use Gist

Josh Slone Josh Slone June 17, 2019
Marketing Sales Support
If you’re in e-commerce, you understand digital tools. Whether it’s Shopify, Facebook ads or (literally) hundreds of other tools and platforms — you’re pretty up to date. You may even have one (or more) tools on your site to cover things like email marketing, support…
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How Publishers (Like You) Use Gist

Josh Slone Josh Slone June 17, 2019
Marketing Sales Support
How Publishers (Like You) Use Gist Every organization is a publisher, in the sense that we all put out content. But I’m not talking about every business here. This article is for the blogger, the authority site, the personal brand, the author and anyone else…
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How SaaS Companies Use Gist

Josh Slone Josh Slone June 13, 2019
Behind the Scenes Marketing Sales Support
I have a riddle for you. What’s complex while simplifying? Software. Software is naturally complicated (often taking months/years to build and then an often constant game of updating/improving). However, the goal of software and Software-as-a-ServiceSaaS companies is often to simplify, automate or gather data while…
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How to Protect Yourself Against False Advertising Claims

Avery Phillips Avery Phillips April 29, 2019
Sales Support
When it comes to advertising, it never pays to deceive the public. There is a fine line between pushing the truth and false advertising claims, and the latter has big consequences from both a legal and public relations standpoint. Dozens of companies have had to…
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Why You Should Stop Saying “Twitter is Dead”

Devon Zdatny Devon Zdatny April 29, 2019
Marketing Sales Support
If the platform is dead, we’re all living through a crossover episode of The Walking Dead and Silicon Valley. I can’t count the number of clients and colleagues I’ve worked with over the years that have all made the same claim: Twitter is dead. They…
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Love the chat feature. Everything works well, notifications are reliable, works great!

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Jordan R Co-Founder - Computer Software Small-Business

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The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation... Read full review

Joseph H Independent Consultant - Marketing and Advertising

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I have multiple websites which I am running for my business and it has host of landig pages, signup pages, demo pages, trial pages and other places where I was looking to increase conversions. I have used other similar products to achieve the goal... Read full review

Tejas C Customer Support - Small-Business

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The widget is beautiful

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Suganthan M Digital Marketing Consultant - Small-Business

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I like that this is really easy to use : a simple js script to include in my application and I can have a tool to help my users.

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Samuel B Owner - Computer Software Small-Business

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It is not a difficult tool so everyone can use it. It gives you a great opportunity to stat a funnel for the first time

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Nicole V Performance coach

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