Read this post to find out about the top eight benefits of live chat and learn why live chat support is a necessity for today’s businesses. Read More
To support small businesses through this uncertain time, we're offering UNLIMITED SEATS at just $99/month. Learn more
Subscribe to get our latest content and growth tips delivered to your inbox.
Introducing Reports! And How Gist Improved Our Customer Support [By 750%]
A while back, Gist’s support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times — and even fewer tickets for the amount of traffic we… Read More
7 Workflow Automations Every Business Needs (10 min or less to set up)
Marketing automations. Workflow builders. Automation “recipes”. Visual workflows. The market hasn’t come up with a sturdy, standard definition for the process of building your marketing, sale and support automations in a visual way. But what is somewhat standardized are the components of marketing automation. We’ll… Read More
Live Chat For Conversion: The age-old secret to improve your site performance
It’s the age of instant gratification. Customers want solutions to their problems pronto, and they don’t necessarily want to speak to a human advisor to get them. Over 30% of consumers expect to see live chat functionality on a company’s website. That number continues to… Read More
How E-Commerce (Like Yours) Companies Use Gist
If you’re in e-commerce, you understand digital tools. Whether it’s Shopify, Facebook ads or (literally) hundreds of other tools and platforms — you’re pretty up to date. You may even have one (or more) tools on your site to cover things like email marketing, support… Read More
How Publishers (Like You) Use Gist
How Publishers (Like You) Use Gist Every organization is a publisher, in the sense that we all put out content. But I’m not talking about every business here. This article is for the blogger, the authority site, the personal brand, the author and anyone else… Read More
How SaaS Companies Use Gist
I have a riddle for you. What’s complex while simplifying? Software. Software is naturally complicated (often taking months/years to build and then an often constant game of updating/improving). However, the goal of software and Software-as-a-ServiceSaaS companies is often to simplify, automate or gather data while… Read More
How to Protect Yourself Against False Advertising Claims
When it comes to advertising, it never pays to deceive the public. There is a fine line between pushing the truth and false advertising claims, and the latter has big consequences from both a legal and public relations standpoint. Dozens of companies have had to… Read More
Why You Should Stop Saying “Twitter is Dead”
If the platform is dead, we’re all living through a crossover episode of The Walking Dead and Silicon Valley. I can’t count the number of clients and colleagues I’ve worked with over the years that have all made the same claim: Twitter is dead. They… Read More
What is a community marketing manager and why should you hire one?
Digital Prophet, Chief Heart Officer, Happiness Hero. These are just a few actual job titles at some of the world’s fastest-growing companies. Technology created jobs that didn’t even exist. Not only that, when I was considering my career path a few years ago, it’s (tech) also banished… Read More
Since we made the switch from Convertkit to Gist we got several messages from leads and customers who where amazed by the personalized and well timed communication they received from us. All automated without a single line of code.
Tibor O Director - Small-Business
I am currently only using the live chat and it does what I need. It was very easy to set up myself on my website without having to be a programmer to be able to do that.
Read full review
Jonathan G Mr - Small-Business
I've come to depend on the live chat feature so much that I cannot run my business without it. The mobile app makes my dream of running my business remotely a reality. Two months ago I was on the Swiss Alps and got a... Read full review
Abe C Co-Founder - VP Business Development Wireless
Madhav B Marketing Manager - Computer Software Small-Business
In GIST, Email automation and event tracking are the best. In our SaaS Platform https://callerdesk.io , we are using all of its features whether its knowledge base for product information or its Live chat... Read full review
Kaushal B Director & Co-founder - Information Technology and Services Small-Business
Gist has come a long way. From simple email and live chat to full fledged email automation, chat bots and knowledge-base. We've been using Gist for quite some time now—and all though there were bumps in the... Read full review
