Jitta Raghavender Rao

Jitta Raghavender Rao

Administrator

3 Ways to Grow Your Email List As an E-commerce Brand

Jitta Raghavender Rao
Marketing
Email marketing is dead. This was a popular opinion that dominated the minds of marketers last year. Younger generations that are entering the workforce today are alien to the idea that communication should be done via email. After all, why bother? There are other, faster…

Announcing Canny Integration

Jitta Raghavender Rao
Product Updates
Introducing Gist and Canny integration. We are excited to announce our integration with Canny, a leading Customer Feedback Management Platform. This integration makes it possible to sync Canny posts to Gist Messenger and Inbox to keep your customers in the loop. Why this is exciting…
Customer service teams

Self-Service best practices, tools and tips to level up your customer service

Jitta Raghavender Rao
Support
The Importance of Self-Service Self-service has become an invaluable tool for businesses that customers want to use. A recent survey found that 75% of customers want the convenience of a self-serve option, and 67% say they prefer a self-serve option to speaking with a live…
Link building

SaaS Link Building Guide: 9 Tips To Growing Your SaaS Marketing

Jitta Raghavender Rao
Marketing
Is link building important? Simply put, without it, your marketing strategy doesn’t exist. When it comes to SaaS marketing, a proper approach to link building is even more important than for regular product promotion. When you are selling services, not products, you need to boost…
8 email personalization techniques

8 Email Personalization Techniques to Improve Your Next Email Campaign

Jitta Raghavender Rao
Marketing
Read our guide to learn how you can use email personalization to improve open rates, increase customer satisfaction, and grow your business’ revenue.
customer service emails

7 Easy Ways to Write Great Customer Service Emails

Jitta Raghavender Rao
Support
Whether you’re running a business, working for a business, or working for yourself, customer service emails become part of everyday life. It’s human nature to make trip up sometimes, and occasionally you might make a harmless blunder – like forgetting an attachment or addressing someone…

Announcing Our Integration With Segment

Jitta Raghavender Rao
Behind the Scenes
It’s here! I’m super pleased to announce our newest integration with Segment – the best way to collect, centralize, and deliver your customer data. If you’re one of the tens of thousands of Segment customers, we don’t need to tell you how this opens up…
Content Marketing Examples

15 Content Marketing Examples To Level Up Your Content Marketing Game

Jitta Raghavender Rao
Marketing
Have you seen recent content marketing examples that have made you sit up and take notice? Wish you had taken a note of it to emulate that campaign’s success for your company? In this article, I aim to share the best content marketing examples from…
improve customer service

Introducing Reports! And How Gist Improved Our Customer Support [By 750%]

Jitta Raghavender Rao
Support
A while back, Gist’s support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times — and even fewer tickets for the amount of traffic we…

7 Workflow Automations Every Business Needs (10 min or less to set up)

Jitta Raghavender Rao
Marketing Sales Support
Marketing automations. Workflow builders. Automation “recipes”. Visual workflows. The market hasn’t come up with a sturdy, standard definition for the process of building your marketing, sale and support automations in a visual way. But what is somewhat standardized are the components of marketing automation. We’ll…

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