Writing custom tracking code every time a new feature or marketing campaign is released leads to messed up tracking plans and ongoing engineering work.
Point, click, and track everything your contacts do in real time with zero code, so your engineering teams can focus on your product.
Use Gist’s event visualizer to track(strikethrough) define events without knowing any code. Product managers, marketers, and designers can setup tracking plans and create segments in seconds.
Get fully retroactive data instantly for all user events from day one, even when you define the events later.
If required, Gist still offers the ability to manually track events by calling ‘gist.track’, so you don’t have to change the way you work.
All your contacts, their actions, and their properties are instantly available through universal search and intuitive filtering.
Search your entire userbase instantly, by name, email, or user ID. It has never been this easy to look up user data
Apply filters to answer questions about your contacts, based on their properties or what they’re doing in your app.
Stop using outdated static lists. Instead, use next generation smart segments. Save commonly used filters as segments and reuse them throughout your project.
Filter users from over 32 predefined contacts properties or from custom fields that matter most to your business.
Filter your data as you want and then export to CSV, so you can pull it into other tools, and take further action on the data.
See every interaction with your contacts – including conversations, emails, and meetings, in a beautiful timeline.
Turn email addresses into full social profiles, company info, location and more, from our database of millions of contacts.
Find out who your most engaged contacts are using our lead scoring algorithm to fuel your sales team with highly qualified leads.
Slice and dice your user activity to see which of your product features are used the most so you can prioritize key features on your roadmap.
See who your daily active contacts are based on their session count, and when they were last seen on your website.
Reduce your churn rate by learning who your most inactive users are, and send them re-engagement emails to bring them back.
See contacts who are browsing your knowledge base and have your customer success team reach out proactively.
1. LiveChat is great, it even supports many languages, which is very handy if you're website visitors are not native english speakers.... Read full review
I love that I can manage all of my customer contacts and support channels from a single portalRead full review
I am currently only using the live chat and it does what I need. It was very easy to set up myself on my website without having to be a programmer to be able to do that.Read full review
Live chat is great, drip emails are quite good, support is GREATRead full review
Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation. Now.. I only use Gist. I... Read full review
Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc.Read full review