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Writing custom tracking code every time a new feature or marketing campaign is released leads to messed up tracking plans and ongoing engineering work.
Point, click, and track everything your contacts do in real time with zero code, so your engineering teams can focus on your product.
Use Gist’s event visualizer to track(strikethrough) define events without knowing any code. Product managers, marketers, and designers can setup tracking plans and create segments in seconds.
Get fully retroactive data instantly for all user events from day one, even when you define the events later.
If required, Gist still offers the ability to manually track events by calling ‘gist.track’, so you don’t have to change the way you work.
All your contacts, their actions, and their properties are instantly available through universal search and intuitive filtering.
Search your entire userbase instantly, by name, email, or user ID. It has never been this easy to look up user data
Apply filters to answer questions about your contacts, based on their properties or what they’re doing in your app.
Stop using outdated static lists. Instead, use next generation smart segments. Save commonly used filters as segments and reuse them throughout your project.
Filter users from over 32 predefined contacts properties or from custom fields that matter most to your business.
Filter your data as you want and then export to CSV, so you can pull it into other tools, and take further action on the data.
See every interaction with your contacts – including conversations, emails, and meetings, in a beautiful timeline.
Turn email addresses into full social profiles, company info, location and more, from our database of millions of contacts.
Find out who your most engaged contacts are using our lead scoring algorithm to fuel your sales team with highly qualified leads.
Slice and dice your user activity to see which of your product features are used the most so you can prioritize key features on your roadmap.
See who your daily active contacts are based on their session count, and when they were last seen on your website.
Reduce your churn rate by learning who your most inactive users are, and send them re-engagement emails to bring them back.
See contacts who are browsing your knowledge base and have your customer success team reach out proactively.
I really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they... Read full review
Gist offers many options that allow us to talk to the phone, record the use on our page, register, attach tags and other details on the page and so much more. Besides, it counts with many options for email marketing and templates where we can grab... Read full review
I am currently only using the live chat and it does what I need. It was very easy to set up myself on my website without having to be a programmer to be able to do that.Read full review
I like how I can target specific people on my email list. Just because they're on my list doesn't mean that they'll get an email. I can send email to particular tags so that as I add new tags, I can target emails to... Read full review
I love that I can manage all of my customer contacts and support channels from a single portalRead full review
There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tagRead full review