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Writing custom tracking code every time a new feature or marketing campaign is released leads to messed up tracking plans and ongoing engineering work.
Point, click, and track everything your contacts do in real time with zero code, so your engineering teams can focus on your product.
Use Gist’s event visualizer to track(strikethrough) define events without knowing any code. Product managers, marketers, and designers can setup tracking plans and create segments in seconds.
Get fully retroactive data instantly for all user events from day one, even when you define the events later.
If required, Gist still offers the ability to manually track events by calling ‘gist.track’, so you don’t have to change the way you work.
All your contacts, their actions, and their properties are instantly available through universal search and intuitive filtering.
Search your entire userbase instantly, by name, email, or user ID. It has never been this easy to look up user data
Apply filters to answer questions about your contacts, based on their properties or what they’re doing in your app.
Stop using outdated static lists. Instead, use next generation smart segments. Save commonly used filters as segments and reuse them throughout your project.
Filter users from over 32 predefined contacts properties or from custom fields that matter most to your business.
Filter your data as you want and then export to CSV, so you can pull it into other tools, and take further action on the data.
See every interaction with your contacts – including conversations, emails, and meetings, in a beautiful timeline.
Turn email addresses into full social profiles, company info, location and more, from our database of millions of contacts.
Find out who your most engaged contacts are using our lead scoring algorithm to fuel your sales team with highly qualified leads.
Slice and dice your user activity to see which of your product features are used the most so you can prioritize key features on your roadmap.
See who your daily active contacts are based on their session count, and when they were last seen on your website.
Reduce your churn rate by learning who your most inactive users are, and send them re-engagement emails to bring them back.
See contacts who are browsing your knowledge base and have your customer success team reach out proactively.
The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation... Read full review
There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tagRead full review
Gist has attempted to create the state of the art all in one platform for business. And it sure is. From Live chat to their email marketing the platforms works well and there's a lot more good features to come.Read full review
Everything in one place. The support team is amazing and they are highly responsive.Read full review
Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.Read full review
It's an easy to use integration and you can customise endlessly. They are constantly changing and improving their offering and the app is brilliant.Read full review