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Little details about your products can stall users.
If they have too much trouble, they'll contact support, or even leave.
Easily create tutorial articles explaining how to use all of the features your products have to offer.
when your customers have an issue, a searchable knowledge base can deliver the right information for "just in time" learning.
Stop having support answer common questions about your products and services. Quickly create and publish content that your current customers can easily find.
The content editor right within the ap is easy to use and made to function like many other popular editors.
Articles can be saved as drafts to come back and edit later. Once completed, posts can be published and go live immediately.
All articles can be organized into categories and are made searchable so customers can type in keywords to quickly relevant posts.
Have tutorials and answers for all of the common questions asked by your customers.
Everything your products and services do explained in bitesized chunks that can be quickly found.
Create the articles to educate your users and arm your support reps with ready made answers.
Create new articles and save drafts for easy keeping until you are ready to hit publish.
Once articles are published, they'll be indexed in the knowledge base adn searchable by users.
Seperate articles into sections based on different stages, features or any other cateogry type for easy finding.
Place a simple rating widget at the bottom of your articles to receive feedback to improve the helpfulness of content.
Gist is a powerful all in one marketing and communication software that has all the tools to grow your business.Read full review
What i like about Gist is their price combined with their essential marketing tools that you need every day on your operation. Whatever website you have, you need GIst. Gist have been evolving with a very clear and... Read full review
The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation... Read full review
With some tools, you get a small piece of a tool to help you with your marketing campaigns. With Gist, you get the overall suite of tools from Marketing Automation to tagging user on your website to Chat feature and even knowledge base -
Gist allows different messages for different pages of my site.Read full review
I like using Gist chat on my website, it helped me communicate with potential prospects that would otherwise have just bounced to the next site. The backend is cool with location information and captured lead... Read full review