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Featured Post

Effective Customer Retention Strategies for 2024

Jitta Raghavender Rao Jitta Raghavender Rao
Support
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Most Recent Product UpdatesBehind the ScenesMarketingSalesSupportUncategorized

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How E-Commerce (Like Yours) Companies Use Gist

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing Sales Support
If you’re in e-commerce, you understand digital tools. Whether it’s Shopify, Facebook ads or (literally) hundreds of other tools and platforms — you’re pretty up to date. You may even have one (or more) tools on your site to cover things like email marketing, support…

How Publishers (Like You) Use Gist

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing Sales Support
How Publishers (Like You) Use Gist Every organization is a publisher, in the sense that we all put out content. But I’m not talking about every business here. This article is for the blogger, the authority site, the personal brand, the author and anyone else…

How SaaS Companies Use Gist

Jitta Raghavender Rao Jitta Raghavender Rao
Behind the Scenes Marketing Sales Support
I have a riddle for you. What’s complex while simplifying? Software. Software is naturally complicated (often taking months/years to build and then an often constant game of updating/improving). However, the goal of software and Software-as-a-ServiceSaaS companies is often to simplify, automate or gather data while…

How to Protect Yourself Against False Advertising Claims

Avery Phillips Avery Phillips
Sales Support
When it comes to advertising, it never pays to deceive the public. There is a fine line between pushing the truth and false advertising claims, and the latter has big consequences from both a legal and public relations standpoint. Dozens of companies have had to…

Why You Should Stop Saying “Twitter is Dead”

Devon Zdatny Devon Zdatny
Marketing Sales Support
If the platform is dead, we’re all living through a crossover episode of The Walking Dead and Silicon Valley. I can’t count the number of clients and colleagues I’ve worked with over the years that have all made the same claim: Twitter is dead. They…

What is a community marketing manager and why should you hire one?

Lucia Fontaina-Powell Lucia Fontaina-Powell
Marketing Support
Digital Prophet, Chief Heart Officer, Happiness Hero. These are just a few actual job titles at some of the world’s fastest-growing companies. Technology created jobs that didn’t even exist. Not only that, when I was considering my career path a few years ago, it’s (tech) also banished…

Why You Need To Have A Two Way Conversation With Customers

Vanhishikha Bhargava Vanhishikha Bhargava
Marketing Sales Support
The only way for a business to survive in the digital space is to keep its customers engaged. Continually with the brand through contextual communication. Although some businesses manage to communicate with their customers, what most businesses tend to miss out on, is establishing a…

How to Become an Excel Expert: [10 Tips and Tricks]

Anjali Arya Anjali Arya
Sales Support
Excel is a requirement for most business jobs. Why wouldn’t it be? It’s a powerful tool for when it comes to dealing with lots of big data. It can help organize data in a simple structure to most cases automatically. So why would anyone want…

Ultimate Online Customer Support Guide

Jitta Raghavender Rao Jitta Raghavender Rao
Support
Hypothetical. I know it’s kind of a negative start, but let’s just think of a forest fire. Firefighters from the US Forestry Service react to fires by trying to put them out. Makes sense, right? But that same Forestry Service created Smokey to bear to…

How to Use Live Chat Software for The Entire Buyer Journey

Jitta Raghavender Rao Jitta Raghavender Rao
Marketing Sales Support
Live chat software has become an invaluable tool for businesses looking to begin the conversation with their leads as soon as possible. Having a rep, or even yourself, online right when a hopeful visitor has a question can dramatically reduce the sales cycle. On the…
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Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc.

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Mohd S Customer Support Specialist - Apparel & Fashion

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Love the updated interface and ease of installing on WordPress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows,... Read full review

Andrew B Career Mapping Navigator - Teacher of Self Education | Online Course Creator

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I primarily purchased Gist for live chat, and it does that really well. The chat interface is clear, simple and great looking for the end user and makes chat management really straightforward for the organisation. What was a real bonus for me is... Read full review

Mark T

Mark T Chief Information Officer - Small-Business

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Live chat is great, drip emails are quite good, support is GREAT

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Madhav B Marketing Manager - Computer Software Small-Business

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1. LiveChat is great, it even supports many languages, which is very handy if you're website visitors are not native english speakers.

... Read full review

Arpad S Brand Designer | UI, UX & Visual Designer - Graphic Design Small-Business

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Analyzing and segmenting contacts has become a breeze. With their amazing segmenting feature, it becomes extremely easy to look at what your contacts are engaging with and automatically have a "bird's eye view" of... Read full review

Aleksandar N

Aleksandar N Content Manager - Small-Business

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