I use the chat mostly but love the fact they keep building on it and now we have a knowledge-base built it! I'm new to all this so we'll see how things go but the basic chat setup and functionality is excellent. Love... Read full review
There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag
Read full review Great tool for managing contacts and much more. In-app messaging system with calendar integration for scheduling meetings makes setting up calls a breeze. We can also directly send knowledge base articles from within the... Read full review
The integration of all the features is killer. Contacts, leads, marketing emails, automation emails, knowledge base, all tie together really well. The UI is nicely laid out and easy to use. As is the APPI, if you need to dive that deep. Well... Read full review
I've come to depend on the live chat feature so much that I cannot run my business without it. The mobile app makes my dream of running my business remotely a reality. Two months ago I was on the Swiss Alps and got a... Read full review
Ability to add live chat and assign to teammates is very nice and access from a mobile device; furthermore chat assistants help in a lot of ways - my clients love this personalized touch of having a chat prompt on... Read full review
