We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well.
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I very much like how the conversations with website visitors are in a very user-friendly type of chat interface like I'm used to from social media, while still having the power to tag teammates, assign tasks, and add details on the contact. I also... Read full review
Ability to add live chat and assign to teammates is very nice and access from a mobile device; furthermore chat assistants help in a lot of ways - my clients love this personalized touch of having a chat prompt on... Read full review
GIST is one of the best all-in-one business solutions for especially SAAS companies, also helping integrated and connected with each module which you were waiting for. Messenger, e-mail, collision detection, tracking,... Read full review
Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.
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