Love the updated interface and ease of installing on WordPress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows,... Read full review
We use the chat feature the most it has increased our engagement and retention by allowing us to respond to website visitors in realtime or within the next day. The chat rules create an engaging prompt for visitors.... Read full review
I love that I can manage all of my customer contacts and support channels from a single portal
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It is not a difficult tool so everyone can use it. It gives you a great opportunity to start a funnel for the first time
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Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.
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You got all in one place for: contacts, your Newsletter campaigns, Chatbot communication and more. The look is very clean and I like UX.
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