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I love that I can manage all of my customer contacts and support channels from a single portal
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There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag
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My questions and concerns quickly answered either immediately or within 2 business days. I was in the beta group and they are continually improving their product.
Read full review I've come to depend on the live chat feature so much that I cannot run my business without it. The mobile app makes my dream of running my business remotely a reality. Two months ago I was on the Swiss Alps and got a... Read full review
Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.
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We've looked at a few similar products, and I think Gist has a very good balance of features vs simplicity.
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