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Featured Post

Announcement: Gist Now Integrates with Facebook Messenger!

Receive, respond to, tag and track your Facebook messages from inside Gist!
Josh Slone Josh Slone
Behind the Scenes

That’s right.

Now, Gist integrates with Facebook messenger.

You and your team can manage all of the messages from the most popular social platform inside of Gist.

Think about it. Tagging, tracking and monitoring Facebook conversations in real time — just like you already do with our Live Chat and Email Marketing features!

Want to know how to get it all setup?

Here are the written instructions.

Bret Carmichael Testimonail

The Gist

  • Log into Gist
  • Go to Settings > Integrations
  • Click on the “Connect” button next on the Facebook section
  • Login to Facebook > Choose the Page you’d like to integrate

First, Log into Gist

Once you are in the Gist Dashboard, check the left hand sidebar.

Note: If you don’t see “Settings” at first, try scrolling directly on top half of the sidebar itself.

Gist Integration Settings

Next, Go to Integrations

Once you’re in settings, scroll down to the bottom of the menu next to the sidebar and find “Integrations”.

Gist Settings API Integration

This link will take you to the page with all integrations and you should clearly see Facebook’s section. Click “Connect”

Gist Facebook Integration

Clicking “Connect” will open up a pop-up either asking you to sign in or asking if you’d like to continue.

Choose the appropriate course of action 🙂

Gist integration Connecting Facebook

The next pop-up will show all of the pages you control. Click the right one(s) to connect to Gist and it will be all set up!

Gist Facebook Page Integration

Where Do the Messages Go?

To keep things as simple as possible, the messages from Messenger (say that 10x fast) will go into the same place as all other messages.

Gist Facebook Integration Messages

In order to differentiate, there will be a small Facebook logo on the messages that came in from there.

Gist Facebook Message Logo

Go Ahead and Answer!

Answering your Facebook messages in Gist will show up in real-time in Messenger for your prospects to read.

There will be no lag and you’ll get all of that sweet data to use in furthering your business.

Any Questions? Let us know!

All of us here are incredibly excited about what this Facebook feature means now and what Gist can be in the future. We hope you are too!

If you have any trouble or just want to get some ideas on how to better use Gist for your business — get in touch with us.

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I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct... Read full review

Bret C

Bret C Secretary - Small Business

Star Star Star Star Star

If you are looking to improve your customer service, then you definitely want to check Gist. Their all-in-one tool has live chat, email marketing, knowledgebase, meetings, sales process automation... Read full review

Vinson L Founder - Marketing and Advertising

Star Star Star Star Star

The integration of all the features is killer. Contacts, leads, marketing emails, automation emails, knowledge base, all tie together really well. The UI is nicely laid out and easy to use. As is... Read full review

Dan W Lead Developer - Small-Business

Star Star Star Star Star

Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation.... Read full review

Jimmy C

Jimmy C CEO - Small-Business

Star Star Star Star Star

All in one platform to manage and convert your prospects. My favourite feature is the ability to TAG prospects.

Read full review
Stefano M

Stefano M Design Strategist, Online Trainer & Facilitator - Small-Business

Star Star Star Star Star

You got all in one place for: contacts, your Newsletter campaigns, Chatbot communication and more. The look is very clean and I like UX.

Read full review

Christian W Co-Founder & CMO - Small Business

Star Star Star Star Star
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