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Josh Slone

Josh Slone

Contributor

7 Easy Ways to Write Great Customer Service Emails

Josh Slone July 14, 2020
Support
customer service emails
Whether you’re running a business, working for a business, or working for yourself, customer service emails become part of everyday life. It’s human nature to make trip up sometimes, and occasionally you might make a harmless blunder – like forgetting an attachment or addressing someone…
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15 Content Marketing Examples To Level Up Your Content Marketing Game

Josh Slone April 16, 2020
Marketing
Content Marketing Examples
Have you seen recent content marketing examples that have made you sit up and take notice? Wish you had taken a note of it to emulate that campaign’s success for your company? In this article, I aim to share the best content marketing examples from…
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Introducing Reports! And How Gist Improved Our Customer Support [By 750%]

Josh Slone November 6, 2019
Support
improve customer service
A while back, Gist’s support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times — and even fewer tickets for the amount of traffic we…
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7 Workflow Automations Every Business Needs (10 min or less to set up)

Josh Slone October 24, 2019
Marketing, Sales, Support
Marketing automations. Workflow builders. Automation “recipes”. Visual workflows. The market hasn’t come up with a sturdy, standard definition for the process of building your marketing, sale and support automations in a visual way. But what is somewhat standardized are the components of marketing automation. We’ll…
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E-commerce CRO Techniques: Use these 7 proven hacks to lift your store conversion

Josh Slone October 9, 2019
Marketing
E-commerce CRO Techniques
It has never been easier to set up your own eCommerce store. Shopify, BigCommerce, WooCommerce , Magento, Wix and others have all lowered the barrier to entry and make it as easy as possible to sell online. Once your store is live, you can use…
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How Agencies (Like Yours) Use Gist

Josh Slone June 17, 2019
Marketing, Sales
You know how streams join together and turn into rivers, right? Slowly the water heads downstream until it meets up with another and another and they all come into one and turn into a mighty flow of water that will (at some point) feed into…
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How Home Services (Like Yours) Use Gist

Josh Slone June 17, 2019
Marketing, Sales
Imagine a roofer. And this roofer does quality work. Leads for the business may come in through: Word of Mouth Mailers Door-to-Door Shows (flea markets) Advertising It may seem like these things are disconnected, but they’re closer than you may think. Here’s why. You know how…
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How E-Commerce (Like Yours) Companies Use Gist

Josh Slone June 17, 2019
Marketing, Sales, Support
If you’re in e-commerce, you understand digital tools. Whether it’s Shopify, Facebook ads or (literally) hundreds of other tools and platforms — you’re pretty up to date. You may even have one (or more) tools on your site to cover things like email marketing, support…
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How Publishers (Like You) Use Gist

Josh Slone June 17, 2019
Marketing, Sales, Support
How Publishers (Like You) Use Gist Every organization is a publisher, in the sense that we all put out content. But I’m not talking about every business here. This article is for the blogger, the authority site, the personal brand, the author and anyone else…
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How Consumer Services (Like Yours) Use Gist

Josh Slone June 14, 2019
Marketing, Sales
When it rains, water runs off into stream and other channels. Those channels come together and flow into rivers. Rivers will go into larger bodies of water, many end up in the ocean. Smart consumer services also have multiple channels for bringing in leads. The streams…
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