Gist has come a long way. From simple email and live chat to full fledged email automation, chat bots and knowledge-base. We've been using Gist for quite some time now—and all though there were bumps in the... Read full review
Ability to add live chat and assign to teammates is very nice and access from a mobile device; furthermore chat assistants help in a lot of ways - my clients love this personalized touch of having a chat prompt on... Read full review
My questions and concerns quickly answered either immediately or within 2 business days. I was in the beta group and they are continually improving their product.
Read full reviewI really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they... Read full review
Love the updated interface and ease of installing on WordPress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows,... Read full review
I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct Messages in a single location. Gist aggregates all... Read full review