It's an easy to use integration and you can customise endlessly. They are constantly changing and improving their offering and the app is brilliant.
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Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.
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I am currently only using the live chat and it does what I need. It was very easy to set up myself on my website without having to be a programmer to be able to do that.
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Unique contact list, with customizable attributes
Chatbox easy to integrate on WordPress
Forms and mailings features
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It is not a difficult tool so everyone can use it. It gives you a great opportunity to start a funnel for the first time
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That they develop the tool steadily. The support is amazing. If there is any problem, they try to help as best as they can. I’m very impressed by how the tool developed since I got it.
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