Build relationships. Close deals.

Chat with leads right when they’re most engaged and win more customers.

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Your visitors are looking for answers…

Why make them fill out a contact form or send an email and wait for your team to respond?

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…help them before they leave

Talk to people right when they’re on your website, answer their questions instantly, and close more deals

Qualify and route leads with GistBot

GistBot prequalifies leads and books meetings 24/7 for your sales team so they can connect with those who are most likely to buy.


    • Capture, qualify and route leads to sales teams

      Route your best leads to your BDR team even when you are offline GistBot captures lead info and qualifies them based on questions that you decide, and auto assigns to the right person


    • Book more meetings automatically

      Stop losing leads when your team is offline. Let GistBot automatically schedule meetings with your leads from the times you have available.

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Make Gist your own

Brand live chat your way by matching its Color and style to make it a seamless part of your site or app.


    • Provide a modern chat experience

      Make live chat a fun experience with typing indicators, read receipts, GIFs and emojis.


    • Chat in your language

      Make your visitors and customers feel right at home by making the chat messenger speak in their language.

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Bring your entire team onboard

Collaborate together and respond to customer conversations as a team from a unified team inbox to delight your customers faster and better.


    • Assign conversations among teammates

      Automatically assign conversations to the right team or teammates based on user profile or assign equally among available teammates using round robin assignment.


    • Organize your conversations

      Organize conversations using open/close statuses and tags so you can easily filter and find old conversations for later reference


    • Get help from a teammate

      Loop in experts from across teams with private notes, work with them behind the scenes, and close conversations

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Start focused conversations proactively

Push leads to GistBot, or ask for feedback, or offer help when they are stuck by setting up targeted messages sent automatically based on the rules that you set.

    • 01If visitor is on pricing page for more than 30 seconds Then trigger a message sent from Jessica
    • 02If referrer is producthunt.com Then trigger a message from Sales team
    • 03If visitor belongs to VIP Customers segment Then trigger a message from Customer Success Team
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Start focused conversations proactively

 

Real-time Messaging

Enhance user experience with online status, read receipts, and typing indicators.

 

Instant Notifications

Alert customers and visitors instantly with web and sound notifications whenever you message them.

 

Unified Inbox

No more losing support tickets in your inbox. Have your whole team help out with a unified inbox.

 

iOS and Android Apps

Talk to your customers on the go with Gist’s mobile apps.

 

Saved Replies

Reply to common questions faster with canned, personalized replies.

 

Zapier Integration

Connect with over 750 apps through Zapier. See what you can do on our Zapier page.

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We use Gist for everyday support with both our existing clients (through our web app) and with our potential clients (through our website). We tackle anything from tech issues, to lead generation, to answering product questions our users may have in the early stages. We also use it to communicate with users on a regular basis.
Anca Pop, SocialBee

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