Little details about your products can stall users.
If they have too much trouble, they'll contact support, or even leave.
Easily create tutorial articles explaining how to use all of the features your products have to offer.
when your customers have an issue, a searchable knowledge base can deliver the right information for "just in time" learning.
Stop having support answer common questions about your products and services. Quickly create and publish content that your current customers can easily find.
The content editor right within the ap is easy to use and made to function like many other popular editors.
Articles can be saved as drafts to come back and edit later. Once completed, posts can be published and go live immediately.
All articles can be organized into categories and are made searchable so customers can type in keywords to quickly relevant posts.
Have tutorials and answers for all of the common questions asked by your customers.
Everything your products and services do explained in bitesized chunks that can be quickly found.
Create the articles to educate your users and arm your support reps with ready made answers.
Create new articles and save drafts for easy keeping until you are ready to hit publish.
Once articles are published, they'll be indexed in the knowledge base adn searchable by users.
Seperate articles into sections based on different stages, features or any other cateogry type for easy finding.
Place a simple rating widget at the bottom of your articles to receive feedback to improve the helpfulness of content.
We use the chat feature the most it has increased our engagement and retention by allowing us to respond to website visitors in realtime or within the next day. The chat rules create an engaging prompt for visitors.... Read full review
Gist is constantly providing features that I never knew could be useful for my business.Read full review
I use several livechat and helps, what i like about Gist is they offert a nice solution for work with B2B and B2C... Read full review
I like that this is really easy to use : a simple js script to include in my application and I can have a tool to help my users.Read full review
Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc.Read full review
The message and communication rules that alert our team about Gist App to consumer engagement are incredibly easy and fast. Also, chat updates are on the menu and things get even easier from a live view. Gist is a tool that must have any serious... Read full review