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Little details about your products can stall users.
If they have too much trouble, they'll contact support, or even leave.
Easily create tutorial articles explaining how to use all of the features your products have to offer.
when your customers have an issue, a searchable knowledge base can deliver the right information for "just in time" learning.
Stop having support answer common questions about your products and services. Quickly create and publish content that your current customers can easily find.
The content editor right within the ap is easy to use and made to function like many other popular editors.
Articles can be saved as drafts to come back and edit later. Once completed, posts can be published and go live immediately.
All articles can be organized into categories and are made searchable so customers can type in keywords to quickly relevant posts.
Have tutorials and answers for all of the common questions asked by your customers.
Everything your products and services do explained in bitesized chunks that can be quickly found.
Create the articles to educate your users and arm your support reps with ready made answers.
Create new articles and save drafts for easy keeping until you are ready to hit publish.
Once articles are published, they'll be indexed in the knowledge base adn searchable by users.
Seperate articles into sections based on different stages, features or any other cateogry type for easy finding.
Place a simple rating widget at the bottom of your articles to receive feedback to improve the helpfulness of content.
I like the ease of use of its email marketing and automation suite but best of all their responsive team.Read full review
We've looked at a few similar products, and I think Gist has a very good balance of features vs simplicity.Read full review
I very much like how the conversations with website visitors are in a very user-friendly type of chat interface like I'm used to from social media, while still having the power to tag teammates, assign tasks, and add details on the contact. I also... Read full review
Easiness to assign conversations to different members, the possibility to snooze chats until a later time and the information in the side bar, helping.Read full review
I like that this is really easy to use : a simple js script to include in my application and I can have a tool to help my users.Read full review
I like using Gist chat on my website, it helped me communicate with potential prospects that would otherwise have just bounced to the next site. The backend is cool with location information and captured lead... Read full review