Little details about your products can stall users.
If they have too much trouble, they'll contact support, or even leave.
Easily create tutorial articles explaining how to use all of the features your products have to offer.
when your customers have an issue, a searchable knowledge base can deliver the right information for "just in time" learning.
Stop having support answer common questions about your products and services. Quickly create and publish content that your current customers can easily find.
The content editor right within the ap is easy to use and made to function like many other popular editors.
Articles can be saved as drafts to come back and edit later. Once completed, posts can be published and go live immediately.
All articles can be organized into categories and are made searchable so customers can type in keywords to quickly relevant posts.
Have tutorials and answers for all of the common questions asked by your customers.
Everything your products and services do explained in bitesized chunks that can be quickly found.
Create the articles to educate your users and arm your support reps with ready made answers.
Create new articles and save drafts for easy keeping until you are ready to hit publish.
Once articles are published, they'll be indexed in the knowledge base adn searchable by users.
Seperate articles into sections based on different stages, features or any other cateogry type for easy finding.
Place a simple rating widget at the bottom of your articles to receive feedback to improve the helpfulness of content.
The message and communication rules that alert our team about Gist App to consumer engagement are incredibly easy and fast. Also, chat updates are on the menu and things get even easier from a live view. Gist is a tool that must have any serious... Read full review
I primarily purchased Gist for live chat, and it does that really well. The chat interface is clear, simple and great looking for the end user and makes chat management really straightforward for the organisation. What was a real bonus for me is... Read full review
It's an easy to use integration and you can customise endlessly. They are constantly changing and improving their offering and the app is brilliant.Read full review
I very much like how the conversations with website visitors are in a very user-friendly type of chat interface like I'm used to from social media, while still having the power to tag teammates, assign tasks, and add details on the contact. I also... Read full review
If you are looking to improve your customer service, then you definitely want to check Gist. Their all-in-one tool has live chat, email marketing, knowledgebase, meetings, sales process automation and lead capture forms. Their tools also... Read full review
I love that it is a complete solution to the vast majority of my needs at a fraction of the price others offer. Without needing to cobble together a Frankenstein of tools, I can take care of my email and website marketing needs with only WordPress... Read full review