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Writing custom tracking code every time a new feature or marketing campaign is released leads to messed up tracking plans and ongoing engineering work.
Point, click, and track everything your contacts do in real time with zero code, so your engineering teams can focus on your product.
Use Gist’s event visualizer to track(strikethrough) define events without knowing any code. Product managers, marketers, and designers can setup tracking plans and create segments in seconds.
Get fully retroactive data instantly for all user events from day one, even when you define the events later.
If required, Gist still offers the ability to manually track events by calling ‘gist.track’, so you don’t have to change the way you work.
All your contacts, their actions, and their properties are instantly available through universal search and intuitive filtering.
Search your entire userbase instantly, by name, email, or user ID. It has never been this easy to look up user data
Apply filters to answer questions about your contacts, based on their properties or what they’re doing in your app.
Stop using outdated static lists. Instead, use next generation smart segments. Save commonly used filters as segments and reuse them throughout your project.
Filter users from over 32 predefined contacts properties or from custom fields that matter most to your business.
Filter your data as you want and then export to CSV, so you can pull it into other tools, and take further action on the data.
See every interaction with your contacts – including conversations, emails, and meetings, in a beautiful timeline.
Turn email addresses into full social profiles, company info, location and more, from our database of millions of contacts.
Find out who your most engaged contacts are using our lead scoring algorithm to fuel your sales team with highly qualified leads.
Slice and dice your user activity to see which of your product features are used the most so you can prioritize key features on your roadmap.
See who your daily active contacts are based on their session count, and when they were last seen on your website.
Reduce your churn rate by learning who your most inactive users are, and send them re-engagement emails to bring them back.
See contacts who are browsing your knowledge base and have your customer success team reach out proactively.
For sure the Live Chat, Knowledge Base, Scheduling the meeting, Email Marketing and the UI of the Live Chat is amazing. The Dashboard is so easy to use. I also do like that Gist is always bringing new features to the... Read full review
I primarily purchased Gist for live chat, and it does that really well. The chat interface is clear, simple and great looking for the end user and makes chat management really straightforward for the organisation. What was a real bonus for me is... Read full review
We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well.Read full review
Being able to schedule emails anytime and to communicate through my chat widget with new clients.Read full review
I really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they... Read full review
I love that it is a complete solution to the vast majority of my needs at a fraction of the price others offer. Without needing to cobble together a Frankenstein of tools, I can take care of my email and website marketing needs with only WordPress... Read full review