Get a complete picture of every customer right when you need it, including their business type, location, spend, and more.
Track every interaction your customers have with your brand automatically such as page views, clicks, form submissions including custom data.
Target customers by the actions they take (or don’t take) in your app. Prioritize and route customer conversations by attributes, like topic or urgency.
We use Gist for everyday support with both our existing clients (through our web app) and with our potential clients (through our website). We tackle anything from tech issues, to lead generation, to answering product questions our users may have in the early stages. We also use it to communicate with users on a regular basis.
Anca Pop, SocialBee
If you are looking to improve your customer service, then you definitely want to check Gist. Their all-in-one tool has live chat, email marketing, knowledgebase, meetings, sales process automation and lead capture forms. Their tools also... Read full review
We've looked at a few similar products, and I think Gist has a very good balance of features vs simplicity.Read full review
I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct Messages in a single location. Gist aggregates all... Read full review
The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation... Read full review
So simple and powerful with a combination of marketing toolsRead full review
I love the easy to use layout and the ease of setup. Be it marketing, sales or support, Gist helps you in all of the aspects of your business and your website.... Read full review