5 stars “extremely user friendly”
5 stars “perfect solution for small teams”
5 stars “truly amazing!”

A better customer experience across support, marketing, and sales

Finally, a CRM platform that connects with customers through personalised conversations to build trust and grow revenue.

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Join more than 15,000 businesses using Gist to delight their customers.


One place, not all over the place.

By bringing your company’s communication with your leads and customers in one place, Gist lets your entire team rally around a single app for day to day work. One tool to learn. One place to check for notifications. No more constant switching between email marketing, social and other chat apps. This allows for a smoother handoff between Marketing, Sales & Services, and a more delightful experience for your customers.


Gist Is…

Your Live Chat

Add live chat to your product, app, or website to build ongoing engagement with your customers and foster long-lasting relationships.

With Gist Messenger, you can...

  • Match your brand, while creating meaningful customer interactions, too
  • Chat when it's convenient for your customers and your team, whether that's now or later
  • Your chat history is always saved, so customers can come back to a chat whenever they’d like, on any device

Gist Replaces:

Gist Is…

Your Chat Bots

Speed up customer resolutions, qualify leads, and grow your pipeline with Custom Bots.

With Gist Messenger, you can...

  • Design a bot in minutes, so it can start triaging or acquiring leads for your team
  • Launch a bot to engage high-intent leads, then move qualified leads directly to a conversation to convert faster
  • Use advanced targeting and enrichment, to launch custom bots and only engage the leads you want.

Gist Replaces:

Gist Is…

Your Knowledge Base

Deliver help content to customers – and scale your support – with our integrated knowledge base.

With Gist Knowledge Base, you can...

  • ​Set up one central place for your customers to reliably find answers, tips, and other important info when they need it
  • Use our editor to effortlessly add images, videos, call-to-action buttons, and interactive guides to your articles
  • Track how customers are rating your content, or collect more thorough feedback if they can’t find an answer

Gist Replaces:

Gist Is…

Your Forms & Popups

Create visually stunning popup forms that are optimized for the highest conversion rates to generate leads, drive sales, survey visitors and more.

With Gist Forms, you can...

  • Effortlessly build mobile responsive forms with an intuitive visual builder
  • Personalize each form or popup using contact fields you’ve previously collected through your forms or bots
  • Display different forms to visitors based on which page they’re on, their interests, their site history and more

Gist Replaces:

Gist Is…

Your Email Marketing

Build email newsletters. Create campaigns. Send great emails to stay in front of your audience—and offer exactly what they want to see.

With Gist Email Marketing, you can...

  • Send beautiful emails with just a few clicks using expertly-crafted email templates ready for you to use
  • Personalise content and create a dynamic series of campaigns based on behaviour
  • Experience premium email deliverability support so your emails land in your customers’ inbox

Gist Replaces:

Gist Is…

Your Marketing Automation

Gist Marketing Automation is the only visual campaign builder that lets you send cohesive messages across tons of channels — inside your app and out.

With Gist Marketing Automation, you can...

  • Customize your sales and marketing processes to create predictable, repeatable growth with advanced nurture sequences, personalization response triggers, and much more
  • Save time by automating repetitive tasks like lead capture and follow-up so you can focus on your business
  • Send text and email follow-ups to potential clients as soon as they fill out a form on your website or social media

Gist Replaces:

Gist Is…

Your CRM

Get a unified view of your sales pipeline with a drag and drop workflow, simple customization, and actionable revenue insights.

With Gist CRM, you can...

  • ​Build and manage an easy-to-follow sales pipeline that your sales team will love to use
  • Create new deals, assign tasks, and follow sales as they move through the pipeline
  • Add a meeting scheduler link to your emails and website to set more appointments

Gist Replaces:

Gist Is…

Your Meeting Scheduler

Schedule meetings faster and forget the back-and-forth emails. Your calendar stays full, and you stay productive.

With Gist Meetings, you can...

  • Let prospects book a meeting time that works for both of you
  • Book more meetings and appointments with less hassle
  • Syncs with Google Calendar and Office 365 Calendar

Gist Replaces:

What Customers Say


Star Star Star Star Star

Based on 800+ customer reviews on Capterra, G2crowd, TrustRadius, Product Hunt...


We’re fanatical about your success

Have questions or need a hand? We’re here to help. Reach our friendly (real human), customer-obsessed support team via live chat or email.


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5 min

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