How can one product have all these features and still be good?

The simple answer is we have over 20 engineers on the team building out the most robust growth and support software on the planet. The leadership team is highly experienced in sales, marketing and customer success backgrounds to ensure we're building the product that not only our customers want, but that we NEED ourselves to run our own business!

Do we get all future updates?

You will get access to our future updates mapped to the Professional or Premium plan depending on the number of codes you've stacked.

What features are excluded?

Three features are not accessible: Support bot, Live view and Video calling. The support bot and video calling features are a paid addon for everyone, including our MMR customers. It starts at $49/m. The Live view feature is being deprecated over the next few months and will not be available for any customer in the future.

Who is this deal ideal for?

Anyone who sells online would benefit from using Gist, that want to increase repeat orders, provide awesome support, and have more satisfied customers.

What is your deliverability rate?

Our deliverability rate has always been very high. We use Sendgrid as our primary service provider. Companies such as Uber, Airbnb, Spotify, and Heroku use them, among many others.

What if I need more seats or contacts in the future?

What is a workflow?

Gist's marketing automation is called Workflows. Here are a few examples of automations on Gist.

If someone views 'Pricing Page' => 'Add tag 'Potential Customer'

If a user clicks on link 'Download E-Book' => Send a workflow that emails them the e-book with a follow-up in case they haven't opened it, with a 3 day delay before moving them into a long term nurture campaign. Check out the full list of available done-for-you templates here.

How long will it take me to set everything up?

We understand everyone is starting from different places. If you have existing marketing automation workflows and drip campaigns configured, then I recommend taking advantage of our free migration service.

For those of you just getting started, it shouldn't take more than a few minutes. You just have to paste our tracking snippet code in your website, and you'll be on your way. Customizing the chat messenger and importing users will take just a minute or two.

I cannot be online 24/7. Why would I need live chat on my website?

The best part about Gist is that it works for you even when you are offline. Gist's chat bot will qualify leads, book meetings, send targeted messages, and respond to customer FAQs even when you are away. Whether you're B2B or B2C, whether you're selling software or your an e-commerce shop, live chat is the best way to capture visitors, engage leads, and retain customers. You can even set specific hours for your chat widget to show.

Do you have a mobile app?

Yes, we have apps for iOS and Android for live chat that you can use to talk to your leads and customers from any device.

What about branding on the software? Will my emails be branded by Gist?

We've included Gist branding only on the live chat messenger, as a subtle non-intrusive text, instead of our logo (just like Drift or Intercom). You can sign up for our affiliate program and earn 30% commissions on anyone that signs up from your link!

I really want to get in on this. But first, does Gist have a guarantee?

Of course, we do! We're confident you'll love Gist as soon as you start working with it. But if for some reason you are not satisfied, you can reach out to us and ask for a 100% refund within 30 days of your purchase.

Compared to most other automation services, your prices are low. Are you sacrificing on quality or cutting corners to achieve these prices?

Thanks for noticing how EXPENSIVE our competitors actually are. :D

Our perspective is pretty simple - the most expensive cost of a Marketing Automation tool is the CPU that's used to run your automations. And just a few years ago, our current price would have NOT been possible. But, as the Cloud industry evolved, so did expenses. Where CPUs were once a premium commodity, it's now priced closer to a utility. Our prices reflect that evolution. Everything we do is at the highest level possible. We use great, powerful auto-scaling server technology, enterprise class email sending, and work with technology that's on the cutting edge of performance, while taking into consideration that it needs to work flawlessly for a vast group of marketers. No, we don't cut corners. We maximize value.

Why are you doing this? This is a great deal and sounds too good to be true.

Yeah. We think so too. :)

The answer is simple. We want to provide you one platform for getting a complete 360 degree view of your contacts and customers.

We have big plans for the platform and we need smart customers to blaze this trail with us.

That's exactly why we are offering such a massive value at an outrageously low price.

Plus, an enthusiastic case study or a testimonial from you would be pretty cool. ;)