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Josh Slone

Josh Slone

Contributor

Ultimate Online Customer Support Guide

Josh Slone Josh Slone November 27, 2018
Support
Hypothetical. I know it’s kind of a negative start, but let’s just think of a forest fire. Firefighters from the US Forestry Service react to fires by trying to put them out. Makes sense, right? But that same Forestry Service created Smokey to bear to…
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How to Use Live Chat Software for The Entire Buyer Journey

Josh Slone Josh Slone November 27, 2018
Marketing, Sales, Support
Live chat software has become an invaluable tool for businesses looking to begin the conversation with their leads as soon as possible. Having a rep, or even yourself, online right when a hopeful visitor has a question can dramatically reduce the sales cycle. On the…
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Star Star Star Star Star

We use the chat feature the most it has increased our engagement and retention by allowing us to respond to website visitors in realtime or within the next day. The chat rules create an engaging prompt for visitors.... Read full review

Paul H

Paul H Founder - Small-Business

Star Star Star Star Star

I am currently only using the live chat and it does what I need. It was very easy to set up myself on my website without having to be a programmer to be able to do that.

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Jonathan G

Jonathan G Mr - Small-Business

Star Star Star Star Star

Gist allows different messages for different pages of my site.

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Eriks Draiska Managing Director - Real Estate Small-Business

Star Star Star Star Star

We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well.

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Marc R

Marc R CEO - Enterprise

Star Star Star Star Star

Gist offers a lot of great features. I particularly like the fact that emails and website chat are integrated. This, along with data the platform gathers, segmentation and triggers enables advanced and personalized... Read full review

Oliver B Founder • Growth Engineer - Financial Services

Star Star Star Star Star

Since we made the switch from Convertkit to Gist we got several messages from leads and customers who where amazed by the personalized and well timed communication they received from us. All automated without a single line of code. Read full review

Tibor O Director - Small-Business

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